.ag-chat-container{max-width:900px}.ag-chat-heading{margin-bottom:1.25rem}.ag-chat-heading h1{margin:.4rem 0}.ag-chat-shell{border:1px solid #d8e5e1;border-radius:18px;overflow:hidden;background:#fff;box-shadow:0 12px 35px #173e3b12}.ag-chat-bar{background:#174c3b;color:#fff;padding:1rem 1.2rem;display:flex;align-items:center;justify-content:space-between;gap:1rem}.ag-chat-bar span{font-size:.8rem;color:#d7f4e6}.ag-chat-messages{height:min(55vh,520px);min-height:280px;overflow-y:auto;overscroll-behavior:contain;padding:1rem;background:#f7faf8;display:flex;flex-direction:column;gap:.7rem}.ag-chat-message{background:#fff;border:1px solid #e2ebe5;padding:.75rem 1rem;border-radius:14px;max-width:92%;overflow-wrap:anywhere}.ag-chat-meta{display:flex;flex-wrap:wrap;gap:.7rem;align-items:baseline;color:#245c48;font-size:.84rem}.ag-chat-meta time{font-size:.72rem;color:#667c72}.ag-chat-message p{white-space:pre-wrap;margin:.35rem 0 0;line-height:1.5}.ag-chat-empty{text-align:center;color:#61766b;margin:auto}.ag-chat-form{display:flex;gap:.6rem;padding:.8rem;align-items:stretch}.ag-chat-form textarea{flex:1;min-width:0;resize:vertical;max-height:140px;border:1px solid #bacfc5;border-radius:12px;padding:.75rem;font:inherit}.ag-chat-form button{min-height:44px}.ag-chat-help,.ag-chat-guest{padding:0 1rem 1rem;color:#51695d;font-size:.85rem}.ag-chat-guest{padding:1.1rem}.ag-chat-alert{margin:.5rem 1rem 1rem;color:#9b2424}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media(max-width:600px){.ag-chat-section{padding:1rem 0}.ag-chat-container{padding-left:10px!important;padding-right:10px!important}.ag-chat-shell{border-radius:12px}.ag-chat-messages{height:52dvh;min-height:260px;padding:.65rem}.ag-chat-message{max-width:100%}.ag-chat-form{padding:.6rem;gap:.4rem}.ag-chat-form textarea{font-size:16px}.ag-chat-form button{padding:.6rem .8rem}.ag-chat-bar{padding:.8rem}}

/* v2.9.5: pantalla de chat móvil sin ocultar navegación ni pie de página */
@media(max-width:700px){
 body:has(#ag-chat){overflow-x:hidden}
 body:has(#ag-chat) #contenido-principal{padding:0!important}
 .ag-chat-section{padding:0!important;margin:0!important}
 .ag-chat-container{width:100%!important;max-width:none!important;padding:0!important;margin:0!important}
 .ag-chat-heading{padding:8px 14px 6px!important;margin:0!important}
 .ag-chat-heading h1{font-size:clamp(1.12rem,4.6vw,1.45rem);line-height:1.2;margin:0!important}
 .ag-chat-heading p{font-size:.76rem;line-height:1.3;margin:3px 0 0!important}
 .ag-chat-shell{display:flex;flex-direction:column;border:0;border-top:1px solid #d8e5e1;border-radius:0;box-shadow:none;height:calc(100dvh - var(--ag-chat-top, 155px));min-height:310px;max-height:none;overflow:hidden}
 .ag-chat-bar{flex:0 0 auto;padding:8px 12px;font-size:.85rem}
 .ag-chat-messages{height:auto!important;min-height:0!important;flex:1 1 auto;overflow-y:auto;overscroll-behavior:contain;padding:10px 12px}
 .ag-chat-message{max-width:95%;padding:9px 11px}
 .ag-chat-message p{font-size:.92rem;line-height:1.35}
 .ag-chat-form{flex:0 0 auto;padding:7px 10px;padding-bottom:max(7px,env(safe-area-inset-bottom));background:#fff;border-top:1px solid #d8e5e1;align-items:center}
 .ag-chat-form textarea{resize:none;min-height:44px;max-height:90px;line-height:1.35;padding:10px;font-size:16px}
 .ag-chat-form button{min-height:44px;min-width:70px}
 .ag-chat-help{flex:0 0 auto;padding:3px 10px 6px!important;margin:0!important;font-size:.69rem;line-height:1.2}
 .ag-chat-guest{flex:0 0 auto;padding:12px!important}
 .ag-chat-alert{flex:0 0 auto;margin:4px 10px!important}
 .site-footer{position:relative}
}
@media(max-width:360px){.ag-chat-heading p{font-size:.7rem}.ag-chat-bar{padding:7px 10px}.ag-chat-form{gap:5px}}

/* v2.9.6: desplazamiento táctil natural, incluido el final del historial. */
.ag-chat-messages{
  touch-action:pan-y;
  -webkit-overflow-scrolling:touch;
  overscroll-behavior-y:auto;
}
@media(max-width:700px){
  .ag-chat-messages{overscroll-behavior-y:auto!important;}
  .ag-chat-shell{min-height:0;}
}

.ag-chat-report{border:0;background:transparent;color:inherit;text-decoration:underline;font-size:.78rem;cursor:pointer;padding:.4rem .2rem;opacity:.8}
.ag-chat-report:focus-visible{outline:2px solid currentColor}

.ag-chat-actions{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:6px}.ag-chat-actions button{min-height:34px;border:1px solid var(--border-color,#d6dedb);border-radius:18px;padding:5px 9px;background:transparent;color:inherit;font-size:.82rem;cursor:pointer}.ag-chat-actions button.selected{background:#e0f2e9;color:#174c3b;border-color:#80bea0}.ag-chat-actions button:disabled{opacity:.65;cursor:default}.ag-chat-actions .ag-chat-report{margin-left:auto;border:0;text-decoration:underline;opacity:.75}@media(max-width:700px){.ag-chat-actions{gap:4px}.ag-chat-actions button{min-height:38px;padding:6px 8px}}

/* v2.10.0: llamada a la acción clara para visitantes, priorizando celulares */
.ag-chat-guest{display:flex;align-items:center;gap:15px;margin:0;padding:18px!important;background:linear-gradient(135deg,#effaf3,#f5fafb);border-top:2px solid #77b99b;color:#194a39;font-size:1rem}
.ag-chat-guest-icon{font-size:2.2rem;flex:0 0 auto;line-height:1}
.ag-chat-guest-content{flex:1;min-width:0}
.ag-chat-guest-content strong{display:block;font-size:1.1rem;line-height:1.3}
.ag-chat-guest-content p{margin:5px 0 12px;line-height:1.45;color:#315b4c}
.ag-chat-guest-buttons{display:flex;flex-wrap:wrap;gap:10px}
.ag-chat-guest-buttons .btn{display:inline-flex;align-items:center;justify-content:center;text-align:center;min-height:48px;padding:10px 18px;text-decoration:none;font-weight:700;border-radius:12px}
.ag-chat-guest-buttons .btn:focus-visible{outline:3px solid #166b4d;outline-offset:3px}
@media(max-width:700px){.ag-chat-guest{align-items:flex-start;gap:10px;padding:12px!important}.ag-chat-guest-icon{font-size:1.6rem}.ag-chat-guest-content strong{font-size:.98rem}.ag-chat-guest-content p{font-size:.82rem;margin:4px 0 9px}.ag-chat-guest-buttons{flex-direction:column;gap:7px}.ag-chat-guest-buttons .btn{width:100%;min-height:46px;font-size:.92rem}}

/* v2.10.2: guía de uso del chat y controles de autorreacción */
.ag-chat-guide-section{padding-top:0;padding-bottom:2rem;scroll-margin-top:85px}
.ag-chat-guide{background:#f7faf8;border:1px solid #d8e5e1;border-radius:18px;padding:clamp(16px,3vw,26px);color:#234c3b}
.ag-chat-guide h2{margin:0 0 6px;font-size:clamp(1.2rem,3vw,1.55rem)}
.ag-chat-guide h3{font-size:1rem;margin:18px 0 10px}
.ag-chat-guide p{line-height:1.55;margin:6px 0 12px}
.ag-chat-guide-reactions,.ag-chat-guide-tools{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.ag-chat-guide-reactions>div,.ag-chat-guide-tools>div{background:#fff;border:1px solid #dfebe4;border-radius:12px;padding:12px}
.ag-chat-guide-reactions>div{text-align:center;display:flex;flex-direction:column;gap:4px;align-items:center}
.ag-chat-guide-reactions span{font-size:1.7rem}.ag-chat-guide-reactions small{font-size:.8rem;color:#536c60}
.ag-chat-guide-tools p{font-size:.88rem;margin:5px 0 0}
.ag-chat-guide-note{font-size:.9rem}.ag-chat-guide-more{margin-top:16px;border-top:1px solid #d4e3db;padding-top:14px}
.ag-chat-guide-more summary{cursor:pointer;font-weight:700;min-height:44px;display:flex;align-items:center;color:#15563d}
.ag-chat-guide-more summary:focus-visible,.ag-chat-guide-link:focus-visible{outline:3px solid #1b7250;outline-offset:3px}
.ag-chat-guide-link{display:inline-block;margin-left:6px;font-weight:700;text-decoration:underline;text-underline-offset:3px}
.ag-reaction-own{opacity:.65;cursor:not-allowed}
@media(max-width:700px){.ag-chat-guide-section .ag-chat-container{padding:0 12px!important}.ag-chat-guide{border-radius:14px}.ag-chat-guide-tools{grid-template-columns:1fr}.ag-chat-guide-reactions>div{padding:8px 4px}.ag-chat-guide-reactions small{font-size:.72rem}.ag-chat-guide-link{margin-left:0}}

/* v2.10.3: guía realmente visible debajo del chat, también en móviles. */
.ag-chat-guide-section{display:block!important;visibility:visible!important;content-visibility:visible!important;padding:20px 0 32px!important;clear:both}
.ag-chat-guide-section .ag-chat-container{max-width:900px}
.ag-chat-guide-link{display:inline-block;min-height:32px;line-height:32px}
.ag-chat-guide-extra{padding-top:8px}
.ag-chat-guide-extra a{text-decoration:underline}
@media(max-width:700px){.ag-chat-guide-section{padding:16px 0 24px!important}.ag-chat-guide-section .ag-chat-container{width:100%!important;padding:0 12px!important}.ag-chat-guide{padding:16px}.ag-chat-guide-reactions{grid-template-columns:repeat(3,minmax(0,1fr))}.ag-chat-guide-link{font-size:.8rem}}

/* v2.10.4: barra de ayuda compacta bajo el chat; sin enlace en cabecera */
.ag-chat-guide-section{display:block!important;visibility:visible!important;content-visibility:visible!important;clear:both;padding:12px 0 22px!important}
.ag-chat-guide-section .ag-chat-container{max-width:900px}
.ag-chat-guide{display:block;background:#f7faf8;border:1px solid #d8e5e1;border-radius:14px;padding:0;overflow:hidden;color:#234c3b}
.ag-chat-guide-toggle{display:flex;align-items:center;gap:11px;min-height:56px;padding:10px 16px;cursor:pointer;list-style:none;touch-action:manipulation}
.ag-chat-guide-toggle::-webkit-details-marker{display:none}
.ag-chat-guide-toggle:focus-visible{outline:3px solid #1b7250;outline-offset:-3px}
.ag-chat-guide-question{display:grid;place-items:center;flex:0 0 30px;width:30px;height:30px;border-radius:50%;background:#e1f2e8;color:#15563d;font-weight:800}
.ag-chat-guide-label{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0;line-height:1.3}
.ag-chat-guide-label strong{font-size:.96rem}
.ag-chat-guide-label small{font-size:.76rem;color:#52695e}
.ag-chat-guide-chevron{font-size:1.4rem;line-height:1;transition:transform .18s ease}
.ag-chat-guide[open]>.ag-chat-guide-toggle .ag-chat-guide-chevron{transform:rotate(180deg)}
.ag-chat-guide-content{padding:14px 18px 18px;border-top:1px solid #d8e5e1}
.ag-chat-guide-content h3{margin:14px 0 8px}
.ag-chat-guide-intro{margin-top:0!important}
.ag-chat-guide-more{margin-top:14px}
@media(max-width:700px){
 .ag-chat-guide-section{padding:8px 0 14px!important}
 .ag-chat-guide-section .ag-chat-container{width:100%!important;padding:0 10px!important}
 .ag-chat-guide{border-radius:12px}
 .ag-chat-guide-toggle{min-height:52px;padding:8px 12px;gap:9px}
 .ag-chat-guide-label strong{font-size:.86rem}
 .ag-chat-guide-label small{font-size:.69rem}
 .ag-chat-guide-content{padding:10px 12px 14px}
 .ag-chat-guide-content h3{font-size:.94rem}
 .ag-chat-guide-reactions{grid-template-columns:repeat(3,minmax(0,1fr))}
 .ag-chat-guide-tools{grid-template-columns:1fr}
}
@media(prefers-reduced-motion:reduce){.ag-chat-guide-chevron{transition:none}}

/* v2.10.15: color central administrable */
.ag-chat-bar{background:linear-gradient(135deg,var(--green,#145A96),var(--green-dark,#0A3C76))!important;color:#fff}
.ag-chat-bar span{color:#fff!important}

/* v2.10.15: color central administrable */
.ag-chat-bar{background:linear-gradient(135deg,var(--green,#145A96),var(--green-dark,#0A3C76))!important;color:#fff}
.ag-chat-bar span{color:#fff!important}

/* v2.10.15: color central administrable */
.ag-chat-bar{background:linear-gradient(135deg,var(--green,#145A96),var(--green-dark,#0A3C76))!important;color:#fff}
.ag-chat-bar span{color:#fff!important}

/* v2.10.15: color central administrable */
.ag-chat-bar{background:linear-gradient(135deg,var(--green,#145A96),var(--green-dark,#0A3C76))!important;color:#fff}
.ag-chat-bar span{color:#fff!important}